Salary: ₹15,000 – ₹20,000 per month (Based on experience)
Employment Type: Full-Time | Permanent
Qualification: Graduation preferred
About the Company
Shree Ji Steel is a fast-growing organization in the iron and steel industry, engaged in the manufacturing, trading, and export of premium-quality steel products. Driven by a strong commitment to quality, innovation, and customer satisfaction, we serve both domestic and international markets while fostering long-term business relationships.
Job Summary
We are seeking a confident and articulate International Voice Process Executive with excellent English communication skills. The ideal candidate will be responsible for engaging with overseas clients, generating leads, managing follow-ups, and delivering exceptional customer service.
Key Responsibilities
- Conduct outbound calls to international clients and potential customers
- Manage inbound and outbound inquiries in a professional and timely manner
- Follow up with new and existing clients to identify business opportunities
- Maintain accurate call records and update CRM systems regularly
- Collaborate with internal teams to resolve customer queries effectively
- Ensure high levels of customer satisfaction and service excellence
Required Skills
- Fluent English (neutral or global accent preferred)
- Experience with Vietnam / UAE / Australia clients
- Strong objection handling & closing skills
- Comfortable with night shifts (if required)
- Basic CRM knowledge: Zoho CRM
Eligibility Criteria
- Minimum 1 year of experience in an international voice process, BPO, or customer support role
- Prior experience handling overseas clients will be an added advantage
- Graduate or equivalent qualification from a recognized institution
- Strong verbal communication skills in English with a neutral or clear accent
- Basic knowledge of CRM tools and customer handling techniques preferred
What We Offer
- Performance-driven growth and career advancement opportunities
- A qualified, collaborative, and supportive work environment
- Hands-on exposure to international business operations and client interactions
- Continuous learning and skill development opportunities
Benefits
- Health Insurance coverage
- Provident Fund (PF) benefits as per company policy
How to Apply
Interested candidates can share their updated CV at:
[email protected]
Job Type: Full-Time, Permanent
Work Location: In-person (Sector V, Kolkata)
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits
- Health insurance
- Provident Fund
Work Location: In person
📌 International Telecaller Executive (Kolkata)
🏢 Shree Ji Steel
📍 Kolkata
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