International Customer Support - Technical Support (Chennai)

International Customer Support - Technical Support (Chennai)

02 Oct
|
Movate Technologies
|
Chennai

02 Oct

Movate Technologies

Chennai

Roles and Responsibilities :

- Provide technical support to customers through phone calls, emails, or chats regarding software products and services.

- Troubleshoot issues with software applications, identify root causes, and resolve problems efficiently.

- Collaborate with internal teams to escalate complex cases that require further assistance.

- Document customer interactions using CRM tools for accurate tracking and reporting.

Job Requirements :

- 1-6 years of experience in an International BPO environment handling Technical Voice Process (TVP) or similar roles.

- Robust knowledge of international technical support processes and procedures.

- Excellent communication skills in English language for effective interaction with customers from diverse backgrounds.

📌 International Customer Support - Technical Support (Chennai)
🏢 Movate Technologies
📍 Chennai

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