Customer Service Associate – International Voice Position

Salary Up to ₹5.8 LPA

Eligibility - Graduate: 1–12 years of BPO Voice experience

HSC: 18 months–10 years of BPO Voice Freshers are not eligible - International Voice experience is preferred

Responsibilities - Handle customer queries and provide effective resolutions.

- Meet SLA, KPI, AHT, RSAT, and customer experience targets.
- Deliver excellent customer service.
- Implement feedback and process updates. - Maintain skilled communication with customers.

Skills Required - Excellent English communication skills.

- Prior BPO Voice experience.
- International Voice experience preferred.
- Positive attitude and strong teamwork skills.
- Ability to adapt to process requirements.





Important - Candidates must be comfortable with an international voice process. Pay: ₹560,000.00 - ₹580,000.00 per year

Benefits

- Food provided
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Application Question(s):
- How many years of experience in international process?
- Which process do you have experience in?

Uk? Or US mention please.
- Current/Last CTC
- Comfortable with rotational shift/night shifts?
- Share email and phone number?

Work Location: In person

📌 International Customer Service Associate (Goregaon)
🏢 TP
📍 Goregaon