International Customer Care Executive (Bengaluru)

International Customer Care Executive (Bengaluru)

02 Oct
|
IntouchCX
|
Bengaluru

02 Oct

IntouchCX

Bengaluru

Roles and Responsibilities :

- Handle international calls from clients across various countries, providing exceptional customer service and resolving their queries efficiently.

- Process customer requests, concerns, and issues in a timely and professional manner.

- Maintain accurate records of all interactions with customers using CRM software.

- Escalate complex issues to senior team members or supervisors when necessary.

Job Requirements :

- 1-4 years of experience in an International BPO setting handling international voice processes (US Voice Process).

- Excellent communication skills for effective interaction with customers over phone calls.

- Ability to work on rotational shifts including evenings, nights, weekends, and holidays as per business requirements.

📌 International Customer Care Executive (Bengaluru)
🏢 IntouchCX
📍 Bengaluru

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