Company Description Claritel.ai (Claritel Communications Pvt Ltd), headquartered in Bengaluru, is a deep-tech, AI-driven company transforming the contact center and customer experience (CX) ecosystem. The organization builds intelligent, cloud-based communication solutions powered by Artificial Intelligence, Machine Learning, and Large Language Models (LLMs).

Its platform orchestrates customer journeys across multiple touchpoints, supports billions of personalized interactions, and offers a 360-degree view of the customer lifecycle. Claritel.ai delivers cloud-hosted contact center solutions, advanced telephony systems, agentic AI software, and intelligent bots. The company focuses on scalable, transformative automation that helps enterprises engage, convert, and retain customers more effectively.

Role Description The Inside Sales Specialist is a full-time, on-site role based in Noida/Mumbai. The specialist will identify, qualify, and nurture leads through outbound calls, emails, and digital channels, while maintaining accurate records in CRM tools.

Day-to-day responsibilities include presenting Claritel.ai’s solutions to prospective customers, scheduling demos or meetings for the sales team,



and following up to move opportunities through the sales pipeline. The role also involves collaborating with marketing and product teams to refine messaging, gathering customer insights, and contributing to sales campaigns.

The Inside Sales

Specialist is expected to provide responsive customer interaction, support high levels of customer satisfaction, and meet or exceed assigned targets.

Qualifications

- Demonstrated Inside Sales and Lead Generation skills, with experience managing a sales pipeline.
- Strong Customer Service and Customer Satisfaction orientation, with a focus on building long-term relationships.
- Excellent Communication skills, including transparent verbal and written interaction with diverse stakeholders.
- Familiarity with CRM tools and basic sales reporting; comfort working with data to track performance.
- Ability to work in a fast-paced, technology-driven environment and quickly grasp AI and cloud communication concepts.
- Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent practical experience.
- Prior experience in SaaS, telecom, or CX/contact center solutions is an advantage.

📌 Inside Sales Specialist (Noida)
🏢 Claritel.ai
📍 Noida