IND Lead Software Engineer - GCC026

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

: Billing & Premium Audit Release & CI/CD Delivery Engineer

- Location: Hyderabad, India
- Employment Type: Full time
- Experience Level: 5-8 Years

Position Overview We are seeking a Billing & Premium Audit Release & CI/CD Delivery Engineer to lead release orchestration and deployment execution across Billing and Premium Audit platforms. This role is accountable for coordinating CI/CD pipelines, environment readiness, deployment planning, release validation, defect triage, stabilization, and production cutover activities. The ideal candidate brings strong technical delivery discipline, hands-on DevSecOps exposure, and the ability to manage complex cross-team dependencies across application, infrastructure, database, batch, QA, business, and production support partners. This role will help ensure controlled, low-risk, and well-governed production releases that improve reliability, predictability, and business confidence.

Key Responsibilities

- Lead end-to-end CI/CD driven release orchestration for Billing and Premium Audit platforms, including deployment planning, sequencing, readiness reviews, and production cutover execution.
- Coordinate deployment pipelines across application, database, batch, API, and cloud components, ensuring all release gates, approvals, validations, and controls are completed on schedule.
- Partner with engineering, QA, DevSecOps, architecture, infrastructure, business, and production support teams to manage dependencies and reduce late-cycle release risk.
- Drive setting readiness across DEV, QA, PTE, production, and other required environments by validating access, configuration, integrations, data, batch schedules, and deployment prerequisites.
- Facilitate release readiness checkpoints, dress rehearsals, go/no-go reviews, warranty planning, and post-release validation activities.
- Lead defect triage and stabilization efforts during release testing, cutover, warranty, and production support windows, ensuring clear ownership and timely resolution.
- Monitor build, deployment, security, and quality gates; escalate blockers proactively and coordinate remediation across internal and external partner teams.
- Maintain release runbooks, implementation plans, rollback plans, deployment calendars, communication plans, and operational readiness documentation.
- Support continuous improvement of CI/CD automation, release governance, deployment controls, branch strategy,



and shift-left quality/security practices.
- Use delivery metrics, release retrospectives, incident learnings, and pipeline performance insights to improve predictability, quality, and release confidence.
- Partner with Agile leaders and delivery teams to align release plans with PI objectives, sprint commitments, backlog readiness, and cross-team dependency timelines.
- Promote disciplined communication, transparent risk management, and strong execution accountability across distributed teams.

Required Skills & Experience

- 5-8 years of experience in software engineering, release engineering, DevOps, production delivery, or technical delivery roles.
- Strong understanding of CI/CD concepts, deployment pipelines, branching strategies, release controls, environment promotion, and rollback planning.
- Experience coordinating complex application releases across multiple technical components, teams, and environments.
- Hands-on exposure to tools such as GitHub, Jenkins, GitHub Actions, Azure DevOps, Rally, ServiceNow, or comparable release and delivery platforms.
- Ability to interpret build logs, deployment logs, application logs, batch logs, and monitoring alerts to support issue triage and stabilization.
- Working knowledge of cloud, API, database, batch, and integration delivery patterns, preferably within AWS-enabled environments.
- Experience supporting release readiness activities, dress rehearsals, go/no-go decisions, production cutovers, warranty support, and post-release validation.
- Strong cross-team coordination skills with ability to manage dependency risks across engineering, QA, infrastructure, architecture, business, and production support teams.
- Solid analytical and problem-solving skills with the ability to drive quick, structured issue resolution under release timelines.
- Good understanding of DevSecOps practices, security gates, code quality reviews, automated testing, and shift-left quality/security expectations.
- Ability to create clear release communications, implementation plans, runbooks, status updates, and leadership-ready risk summaries.
- Experience working in Agile teams and partnering with RTEs, Scrum Masters, Product Owners, Tech Leads, QA Leads, and release managers.
- Ability to leverage AI tools and Copilot to improve productivity in release planning,



log analysis, documentation, defect triage, and automation workflows.

Key Technical Skills

- Release Engineering: release orchestration, implementation planning, deployment coordination, cutover execution, rollback planning, warranty support
- CI/CD & DevOps: Jenkins, GitHub Actions, Azure DevOps, GitHub workflows, automated build and deployment pipelines
- Version Control: GitHub branching, pull requests, merge coordination, release branches, hotfix branches, code promotion practices
- Cloud & Infrastructure: AWS services, cloud deployments, environment provisioning, infrastructure readiness, monitoring, and operational validation
- Application Platforms: Java, Spring Boot, APIs, microservices, Angular applications, batch processing, Unix jobs, and integration patterns
- Database & Batch: Oracle, PL/SQL, batch scheduling, job validation, database deployment coordination, DB link and data dependency readiness
- Quality & Stabilization: defect triage, root cause coordination, functional testing, regression testing, E2E testing, UAT, production checkout
- Security & Governance: DevSecOps controls, vulnerability remediation coordination, code quality gates, secure deployment practices, access readiness
- Delivery Tools: Rally, ServiceNow, SharePoint, Teams, dashboards, release calendars, readiness checklists, and runbooks
- Metrics & Continuous Improvement: deployment success rate, release predictability, defect trends, cycle time, lead time, build stability, and readiness health

Nice to Have

- Experience supporting Billing, Premium Audit, insurance, financial, or enterprise transaction-processing platforms.
- Experience with AWS migration, cloud modernization, database/batch migration, or large-scale platform transformation releases.
- Knowledge of production support, observability, incident management, reliability engineering, and operational readiness practices.
- Experience improving CI/CD automation, release governance, deployment controls, or environment management processes.
- Familiarity with AI-assisted engineering tools, automated test generation, log analysis, and release documentation acceleration.

What We Offer

- Opportunity to play a key role in modernizing and stabilizing critical Billing and Premium Audit platforms.
- Exposure to CI/CD automation, cloud-enabled delivery, DevSecOps practices, and enterprise release governance.
- Collaborative environment with strong partnership across engineering, delivery, business, infrastructure, and production support teams.
- Continuous learning and professional development opportunities across release engineering, DevOps, cloud, AI, and operational excellence.

📌 IND Lead Software Engineer - CI/CD Delivery Engineer (Hyderabad)
🏢 The Hartford India
📍 Hyderabad