Role & responsibilities

Job Purpose To manage end-to-end import and export operations, ensuring timely customs clearance, regulatory compliance, documentation accuracy, cost optimization, and uninterrupted movement of materials. The role is responsible for coordinating with suppliers, freight forwarders, CHA, government authorities, and internal stakeholders while ensuring compliance with Indian Customs, DGFT, international trade regulations.

Key Responsibilities

Import Operations Management

- Coordinate import shipments from global suppliers.
- Monitor shipment schedules from dispatch until final delivery.
- Review and verify shipping documents before cargo arrival.
- Coordinate with suppliers, freight forwarders, CHA and internal warehouses team.
- Ensure timely customs clearance to avoid production disruptions.
- Monitor inbound shipment risks and escalate delays promptly.
- Regularly update of valuable in transit details.
- Maintain shipment visibility and provide regular status updates to Material planner.
- Manage urgent and critical shipments through airfreight and premium logistics solutions when required as per management approval.

Export Operations Management

- Coordinate export dispatches based on customer requirements.
- Ensure timely preparation and submission of export documentation.
- Arrange export bookings with freight forwarders.
- Monitor export shipments up to proof of delivery.
- Support export order fulfillment and customer communication.
- Track export performance and service levels.

Indian Customs Compliance & Clearance

- Manage end-to-end customs clearance activities for imports and exports.
- Ensure proper customs documentation and statutory compliance.
- Liaise with Customs Authorities, CHAs, Port Authorities, and Government Agencies.
- Resolve customs queries, assessments, examinations, detention notices, and reassessments.
- Monitoring customs clearance lead times and clearance performance.

Working Knowledge Required

- Customs Act, 1962
- DGFT Regulations
- ICEGATE Portal
- Customs Tariff Regulations
- RBI Import & Export Regulations





Documentation Management

Import Documentation

Review and validate

- Commercial Invoice, Packing List, Bill of Entry (BOE),Bill of Lading (BL), Air Waybill (AWB), Certificate of Origin (COO), Insurance Certificate, Fumigation Certificate, Test Certificates, MSDS, Import Licenses, FTA Documentation

Export Documentation Prepare and review: Shipping Bill, Commercial Invoice, Packing List, Certificate of Origin, LUT/Bond Documentation, Export Incentive Documentation, FTA Documentation, Bank Documents, LC Documentation,

Ensure 100% documentation accuracy and compliance.

DGFT & Trade Compliance

Manage and support compliance under:

- Import Export Code (IEC)
- Advance Authorization Scheme
- EPCG Scheme
- Duty Exemption Schemes
- RoDTEP Scheme
- Export Promotion Schemes
- Free Trade Agreements (FTA)
- Foreign Trade Policy (FTP)

Preferred candidate profile

Responsibilities

- Coordinate DGFT registrations and applications.
- Apply and manage licenses and authorizations.
- Monitor policy amendments impacting imports and exports.
- Maintain compliance documentation and audit records.

Import Monitoring Systems Compliance Ensure compliance with DGFT monitoring systems and registration requirements.

SIMS Steel Import Monitoring System

PIMS – Paper Import Monitoring System

CIMS – Coal Import Monitoring System

HSN Classification & Duty Management

- Classify imported and exported materials under correct HSN Codes.
- Ensure accurate duty calculations.
- Support duty optimization opportunities.
- Identify applicable customs exemptions and trade benefits.

Knowledge Required

- Basic Customs Duty (BCD)
- Social Welfare Surcharge (SWS)
- IGST on Imports
- Anti-Dumping Duty (ADD)




- SVB
- PD Bond
- Customs Valuation

Logistics & Freight Management

- Coordinate sea, air, road, and multimodal transportation.
- Manage freight forwarders and logistics service providers.
- Optimize freight costs and transit times.
- Track container movements and shipment milestones.
- Monitor and minimize:
- Demurrage
- Detention
- Storage Charges
- Port Handling Charges
- Resolve logistics bottlenecks and shipment exceptions.

Supplier & Stakeholder Management

Coordinate with

- International Suppliers
- Freight Forwarders
- Shipping Lines
- Airlines
- Transporters
- Customs House Agents (CHA)
- Warehouses
- Planning Teams
- Procurement Teams
- Finance Teams
- Sales & Customer Service Teams

Customs Audit & Risk Management

- Support Customs Audits.
- Support Internal Compliance Audits.
- Maintain audit-ready records.
- Identify trade compliance risks.
- Implement preventive and corrective actions.
- Maintain complete customs documentation archives.

Bonded Warehousing (Preferred)

Knowledge of

- Bonded Warehousing
- Re-export Procedures
- Temporary Import Procedures
- Project Imports
- Capital Goods Imports
- Refurbish capital goods import.

Digital Systems & Tools Preferred hands-on experience in:

- SAP MM
- ICEGATE
- DGFT Portal
- Shipping Line Portals
- Microsoft Excel

Required Technical Knowledge The candidate should have practical knowledge of:

- Incoterms 2020
- Customs Tariff Structure
- HSN Classification
- Duty Drawback
- RoDTEP
- Trade Compliance
- Foreign Exchange Management
- International Logistics
- Supply Chain Management

Qualifications

Essential

- Bachelor’s degree in commerce, Supply Chain, Logistics, International Business, or related discipline.

Preferred

- Diploma/Certification in Import Export Management.
- DGFT or Customs-related certification.

Experience

Executive Level

- 10-12 years of experience in Import & Export Operations.

Preferred Industry Experience

- Manufacturing
- Automotive
- Engineering
- Electronics

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