Role Overview

We are looking for a strategic and empathetic Senior HR Manager with a minimum of 5 years of experience to lead our people operations. As our business expands across multiple e-commerce platforms, your mission is to build a high-performance culture, streamline employee management, and ensure our work environment is both productive and positive.

The ideal candidate is a "people person" who balances administrative excellence with a deep understanding of organizational psychology. You will be responsible for keeping our team motivated, resolving internal conflicts, and implementing systems that drive measurable increases in productivity. Exceptional communication skills are the cornerstone of this role.

Key Responsibilities

- Performance & Productivity Management: Develop and oversee performance review systems. Work closely with our Data Analyst to identify productivity gaps and implement strategies to keep the team hitting their targets.
- Culture & Environment: Proactively cultivate a "favorable" work setting. You will be responsible for employee engagement, morale-boosting initiatives, and ensuring every team member feels supported and heard.
- Employee Lifecycle Management: Manage the end-to-end HR process, including recruiting top-tier talent for our e-commerce operations, onboarding, and offboarding.
- Conflict Resolution: Act as the primary point of contact for employee relations, handling sensitive issues with diplomacy and ensuring a fair, professional resolution.
- Policy Development: Create and update internal handbooks, attendance policies,



and remote/in-office work guidelines that align with our business goals.
- Internal Communication: Act as the bridge between management and employees, ensuring transparent communication regarding company goals, changes, and feedback.

Required Qualifications

- Experience: 5+ years of experience in HR Management (experience in a fast-paced e-commerce or tech environment is a plus).
- Communication Mastery: Outstanding verbal and written communication skills. You must be able to deliver feedback constructively and represent the company’s values in every interaction.
- People Strategy: Proven track record of improving employee retention and increasing team output through modern HR practices.
- Leadership: Strong emotional intelligence (EQ) and the ability to lead a diverse team of specialists (Developers, Marketers, Analysts, and Support staff).
- Compliance: Solid understanding of labor laws and workplace safety regulations.

Preferred Skills

- Experience managing remote or hybrid teams across different time zones.
- Familiarity with HRIS (Human Resources Information Systems) and project management tools (Slack, Asana, or Monday.com).
- Background in organizational development or corporate coaching.

Why Join Us?

- Impact: You won't just be "processing paperwork"—you will be the architect of our company culture.
- Growth: Influence the direction of a growing e-commerce business by ensuring our most valuable asset—our people—are thriving.
- Leadership: You will have the autonomy to implement new ideas that make our workplace the best it can be.

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Human Resources Manager (Operations & Culture) (Prayagraj)
🏢 WeTech Outsourcing
📍 Prayagraj