Role & responsibilities

Roles & Responsibilities:

1. Lead Dynatrace observability strategy, architecture, standards, and onboarding patterns across applications, platforms, and accounts.
2. Design and implement cross-application and platform-level observability solutions using Dynatrace, DQL, Grail, OpenPipeline, OpenTelemetry, APIs, and automation.
3. Develop reusable DQL queries, dashboards, SLOs, alerting patterns, workflows, integrations, and engineering templates.
4. Own Dynatrace integration with ServiceNow and other ITSM platforms, including automated incident creation, enrichment, correlation, and remediation workflows.
5. Lead complex production incident investigations, technical RCA, performance optimization, capacity planning, resilience, and production-stability initiatives.
6. Establish observability governance covering tagging, access, telemetry quality, cardinality, retention, data management, standards, reference architectures, and documentation. Lead end-to-end implementation planning for Dynatrace onboarding, including environment readiness, deployment approach, automation strategy, validation, rollout sequencing, and handover to operations teams.

7. Define and govern OneAgent deployment strategy across Windows, Linux, Kubernetes, cloud, on-premises, and hybrid environments,



ensuring alignment with customer server-management, automation, CI/CD, and infrastructure lifecycle processes.
8. Mentor engineers, conduct knowledge-sharing sessions, and provide technical guidance to development, SRE, DevOps, and platform teams.

Skilled & Technical Skills:

1. Dynatrace APM / Observability Engineering Dynatrace SaaS and Platform capabilities OneAgent and ActiveGate architecture, deployment, troubleshooting, upgrades, and lifecycle management.
2. DQL, Grail, OpenPipeline, OpenTelemetry, telemetry pipelines, metrics, logs, traces, events, dashboards, SLOs, alerting, workflows, Davis AI / Dynatrace Intelligence, and problem detection tuning.
3. Dynatrace REST APIs, automation, Configuration as Code, Terraform, CI/CD integrations, Python, JavaScript/TypeScript, Shell, or similar scripting technologies.

4. Application performance monitoring across Java, .NET, Node.js, Python, Go, microservices, APIs, containers, Kubernetes/OpenShift, serverless, AWS, Azure, GCP, and hybrid environments.
5. ServiceNow / ITSM integrations, automated incident workflows, SRE practices, SLIs, SLOs, error budgets, reliability engineering, AIOps, GenAI / Agentic AI awareness, and analytical validation of AI-generated insights.

Preferred candidate profile

📌 Hiring_ Dynatrace APM (Bengaluru)
🏢 Sigma Allied Services
📍 Bengaluru