Helpdesk Executive (Shenoy Nagar)

Helpdesk Executive (Shenoy Nagar)

02 Oct
|
Inspace Technologies Private Limited, AA Business Centre, Fourth Floor, Old No.94/1 u0026 2, New No.27 u0026 28, East Park Road, Shenoy Nagar, Chennai 600030
|
Shenoy Nagar

02 Oct

Inspace Technologies Private Limited, AA Business Centre, Fourth Floor, Old No.94/1 u0026 2, New No.27 u0026 28, East Park Road, Shenoy Nagar, Chennai 600030

Shenoy Nagar

Job Responsibilities

- Handle customer/employee queries through phone, email, and chat.

- Provide first-level support and resolve basic issues.

- Create and update service requests/tickets.

- Escalate unresolved issues to the appropriate team.

- Maintain accurate records of customer interactions.

- Follow company processes and service standards.

- Provide professional and courteous support to Hindi-speaking customers.

Requirements

- Any Graduate / Diploma qualification.

- Fluent Hindi communication is mandatory.

- Positive English communication skills preferred.

- Basic computer knowledge and MS Office skills.

- Good communication and problem-solving skills.

- Willingness to work in shifts, if required.

- Freshers are welcome to apply.

Pay: ₹12,683.57 - ₹15,000.00 per month

Benefits

- Health insurance

- Provident Fund

Work Location: In person

📌 Helpdesk Executive (Shenoy Nagar)
🏢 Inspace Technologies Private Limited, AA Business Centre, Fourth Floor, Old No.94/1 u0026 2, New No.27 u0026 28, East Park Road, Shenoy Nagar, Chennai 600030
📍 Shenoy Nagar

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