Job Responsibilities:

- Handle incoming calls, emails, and queries from clients, candidates, and examination centres.

- Coordinate with examination centres regarding bookings, schedules, requirements, and operational issues.

- Check and respond to emails related to centre allocation, booking, and day-to-day operations.

- Coordinate with internal teams for smooth execution of examination activities.

- Maintain records and update operational data, reports, and centre-related information.

- Follow up with centres and vendors for required documents, confirmations, and arrangements.

- Assist in resolving operational issues and escalate critical matters to the concerned team.

- Ensure timely communication and coordination between the Help Desk, Operations, and other departments.

- Perform other administrative and operational tasks as assigned.

Education: Any Graduate

Experience: Fresher or 0-1 years of experience in Help Desk, Operations, Customer Support, or Coordination.

Key Skills:

- Positive communication and coordination skills

- Basic knowledge of MS Office/Excel

- Email handling

- Problem-solving and follow-up skills

- Good interpersonal skills

Benefits

- Provident Fund

Work Location: In person

📌 Help Desk & Operation Executive (Vadodara)
🏢 Tab and Space Digital
📍 Vadodara