Head of Sales Track & Trace Division

About the Role

We are seeking an experienced and results-driven Head of Sales to lead and scale the sales function for the Track & Trace Division. The successful candidate will be responsible for developing and executing sales strategies that drive revenue growth, strengthen strategic customer relationships, and build a high-performing sales team focused on Track & Trace, serialization, product authentication, traceability, and technology-driven solutions.

The role will involve working closely with Product, Software, Engineering, Service, and Operations teams to deliver customer-focused solutions and support the overall growth of the Track & Trace business.

Key Responsibilities

Strategic Sales Leadership

- Develop and implement effective sales strategies to achieve revenue targets and business growth objectives.
- Identify high-value market segments and business opportunities across pharma, FMCG, food & beverage, cosmetics, chemicals, medical devices, and manufacturing industries.
- Monitor market trends, competitive landscape, customer requirements, and emerging technologies to strengthen sales strategies.
- Develop the market presence and positioning of Track & Trace solutions across relevant industries.

Revenue Growth & Business Development

- Drive new customer acquisition and expand the existing customer portfolio through strategic account development.
- Lead key negotiations, pricing, commercial proposals, deal structuring, and closure of high-value opportunities.
- Develop and maintain a strong sales pipeline to achieve revenue and business growth targets.




- Identify new applications, markets, partnerships, and opportunities for business expansion.
- Prepare and present sales forecasts, pipeline updates, revenue plans, and performance reports to senior leadership.

Sales Execution & Pipeline Management

- Manage the complete sales cyclefrom lead generation, qualification, solution discussion, proposal, negotiation, and closure.
- Ensure accurate sales forecasting and effective pipeline management.
- Drive consultative and solution-based selling aligned with customer business requirements.
- Conduct regular reviews of sales performance, pipeline conversion, and key business metrics.
- Develop corrective actions and strategies to improve sales conversion and business performance.

Customer Engagement & Relationship Management

- Act as a senior commercial leader for strategic and enterprise customer engagements.
- Build and maintain strong, long-term relationships with CXOs, business heads, supply chain, operations, IT, quality, and manufacturing stakeholders.
- Understand customer challenges and position appropriate Track & Trace and technology solutions.
- Drive strategic account growth, cross-selling, and solution expansion opportunities.




- Ensure strong customer engagement throughout the sales and solution implementation journey.

Cross-Functional Collaboration

- Work closely with Product, Software, Engineering, Service, Project, Operations, and Marketing teams to align solutions and customer commitments.
- Ensure effective coordination between sales requirements and solution development/implementation.
- Support customer demonstrations, solution discussions, industry events, exhibitions, and business forums.
- Contribute to product and solution positioning based on market and customer feedback.

Sales Team Leadership & Development

- Build, coach, and mentor a high-performing Track & Trace sales team.
- Set transparent sales targets, KPIs, and performance expectations for the team.
- Conduct regular sales reviews and provide guidance on enterprise selling, solution selling, negotiations, and key account management.
- Promote a culture of accountability, customer focus, collaboration, and continuous improvement.

Required Qualifications

- Education: Bachelors degree in Engineering, Technology, Business, Marketing, Sales, or related field. MBA or advanced management qualification is highly preferred.
- Experience: 1520 years of progressive experience in B2B IT sales, with experience in packaging or pharmaceutical machinery/equipment sales.
- Demonstrated track record of achieving sales/revenue targets and leading high-performing sales teams.
- Experience in managing strategic accounts, complex sales cycles, commercial negotiations, and enterprise customers.

📌 Head of Sales Track and Trace Division (Mumbai)
🏢 Control Print (CPL)
📍 Mumbai