Head of Ecommerce (Bengaluru)

Head of Ecommerce (Bengaluru)

02 Oct
|
Royaloak Incorporation
|
Bengaluru

02 Oct

Royaloak Incorporation

Bengaluru

Company Description Royaloak is India’s premier furniture brand, recognized as a market leader with a wide range of products at competitive prices. Founded by brothers Vijai and Mathan Subramaniam, the company builds on over 25 years of industry experience to deliver “International furniture, Elevating lifestyles.” Its signature Country Collections feature designs inspired by the US, Italy, Turkey, Malaysia, India, and more, curated by in-house designers to suit diverse tastes and concepts. Royaloak operates an extensive network of 200+ stores across India and offers a one-year warranty on most items, reinforcing its commitment to quality and customer trust.

Applicants can explore the brand’s portfolio and style ethos at royaloakindia.com or by visiting a nearby store.

Role Description The Head of Ecommerce is a full-time, on-site leadership role based in Banaswadi, Bengaluru, responsible for driving Royaloak’s online sales growth and digital customer experience. This position oversees the ecommerce P&L;, defines and executes online merchandising and pricing strategies, and collaborates with marketing to plan and optimize digital campaigns.

Daily responsibilities include monitoring web analytics, improving conversion and customer journey, coordinating with technology and product teams on site enhancements, and ensuring inventory, logistics, and order fulfillment processes are aligned with business goals.





The role also involves leading and mentoring the ecommerce team, managing key marketplace relationships, and preparing performance reports and forecasts for senior leadership.

Qualifications

- Candidates should possess strong E-Commerce expertise, including online merchandising, marketplace management, and omnichannel retail understanding.
- Candidates should possess robust Analytical Skills and Web Analytics capabilities for tracking performance metrics, customer behavior, and ROI.
- Candidates should possess proven Sales and revenue-growth skills, with experience in driving online conversions and average order value.
- Candidates should possess effective Project Management skills to lead cross-functional initiatives, timelines, and ecommerce platform enhancements.
- Relevant qualifications such as a bachelor’s or master’s degree in business, marketing, or a related field; MBA or equivalent is an advantage.
- Experience leading ecommerce for a retail or consumer brand; furniture or home décor industry exposure is mandatory.
- Robust leadership, communication, and stakeholder management skills, with the ability to collaborate across marketing, technology, operations, and store networks.
- Comfort with fast-paced environments, data-driven decision-making, and continuous optimization of user experience and digital processes.

📌 Head of Ecommerce (Bengaluru)
🏢 Royaloak Incorporation
📍 Bengaluru

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