Company Description Venus Group of Companies is a leading property developer in Ahmedabad with over 35 years of experience in crafting high-quality, timeless spaces. The organization focuses on creating developments that balance grandeur with long-term value for residents and stakeholders. Guided by the belief that a building is only as robust as the community it supports, Venus emphasizes conscious planning and structural innovation.

Its projects are designed to remain relevant for generations, offering people-oriented spaces that prioritize comfort, functionality, and lasting appeal.

Role Description

- Welcome and assist guests, clients, and visitors in a professional manner.
- Coordinate and schedule property site visits and tours for prospective customers.
- Support the sales team through lead follow-ups and customer coordination.
- Manage front desk operations, visitor records, and appointment schedules.
- Prepare reports, maintain documentation, and assist with administrative activities.
- Respond to customer inquiries via phone, email, and in person.
- Address guest concerns and escalate issues appropriately to ensure customer satisfaction.




- Collect and maintain customer feedback for service improvement.
- Assist in organizing property launch events, promotional campaigns, exhibitions, and other marketing activities.
- Ensure availability and proper management of office supplies and reception area standards.

Qualifications

- Excellent verbal and written communication skills.
- Strong customer service and interpersonal skills.
- Professional appearance and positive attitude.
- Strong organizational and multitasking abilities.
- Proficiency in MS Office and basic administrative tools.
- Ability to handle guest interactions with confidence, professionalism, and courtesy.
- Proficiency with common office software and communication tools; experience with customer management systems is an advantage.
- Prior experience in hospitality, real estate, or front desk operations is preferred but not mandatory.
- Minimum of a high school diploma; a degree in hospitality, business, or a related field is beneficial.

📌 Guest Relations Specialist (Ahmedabad)
🏢 Venus Group Of Companies
📍 Ahmedabad