- Greet and welcome guests in a friendly and professional manner

- Manage and resolve guest inquiries promptly

- Coordinate with other departments to ensure guest satisfaction

- Maintain a positive attitude and provide excellent customer service

- Handle guest complaints and feedback effectively

- Keep track of guest feedback and reviews

- Assist in the planning and execution of guest activities and events

- Provide information about facilities, programs, and other services

- Ensure compliance with health and safety regulations

- 0-5 years of experience in a customer service or hospitality role

- Excellent communication and interpersonal skills

- Strong problem-solving abilities

- Ability to work well in a team setting

- Proficiency in multiple languages is a plus

- Knowledge of customer relationship management (CRM) tools

- Flexible schedule, including weekends and holidays

- Diploma or degree in hospitality management or related field
- A passion for providing exceptional service to guests

📌 Guest Relation Officer (Salem)
🏢 Kauvery Hospital
📍 Salem