Job Summary :

We are looking for an experienced Front Office Manager to oversee hospital reception and front-office operations, ensuring smooth patient services and effective team coordination.

Key Responsibilities :

- Manage daily front-office and reception operations.

- Supervise and manage front-office staff and duty rosters.

- Handle patient registration, appointments, admissions and enquiries.

- Coordinate with doctors, nursing, billing, TPA and other departments.

- Handle patient feedback and complaints professionally.

- Monitor patient flow, service quality and waiting time.

- Maintain records, MIS and ensure compliance with hospital SOPs.

Requirements :

- Graduate; Hospital Administration/Healthcare Management preferred.

- 3–6 years of hospital front-office Lead experience.

- Excellent communication and patient-handling skills.

- Strong leadership, coordination and problem-solving abilities.

- Knowledge of HMIS, billing and TPA processes preferred.

Pay: From ₹360,000.00 per year

Advantages

- Cell phone reimbursement

- Flexible schedule

- Food provided

- Internet reimbursement

- Paid sick time

- Paid time off

- Provident Fund

Work Location: In person

📌 Front Office Manager (Raipur)
🏢 Borneo Women u0026 Child Care Hospital Raipur
📍 Raipur