- Patient Reception &
- Registration: Greet patients and visitors professionally and complete registration/admission formalities accurately.

- Appointment Management: Schedule, reschedule, and coordinate OPD, consultant, diagnostic, and follow-up appointments.

- Patient Guidance: Guide patients and attendants regarding departments, consultants, services, rooms, diagnostics, and hospital facilities.

- Billing &

- Payments: Coordinate with the billing/cash counter for OP consultation, procedures, investigations, and other service-related payments.

- Insurance &

- TPA Coordination: Assist patients with insurance/TPA documentation, approvals, and queries as required.

- Hospital Information: Provide accurate information regarding consultant availability, timings, services, packages, and hospital procedures.

- Patient Communication: Handle patient and attendant queries, concerns,



and complaints professionally and coordinate with the concerned departments for resolution.

- Records &

- Documentation: Maintain accurate registration details, appointment records, patient forms, and other front-office documentation.

- Coordination with Departments: Coordinate with OPD, IPD, Nursing, Billing, Pharmacy, Laboratory, Radiology, Insurance, and other departments for smooth patient flow.

- Patient Experience: Ensure a patient-friendly and efficient front-office experience while maintaining confidentiality and hospital protocols.

Pay: ₹200,000.00 - ₹400,000.00 per year

Perks

- Paid sick time

- Provident Fund

Work Location: In person

📌 Front Office Executive (Receptionist) (Perumbavoor)
🏢 Baby Memorial Hospital, Perumbavoor
📍 Perumbavoor