02 Oct
|
K.K.AESTHETIC CLINIC
|
Coimbatore
02 Oct
K.K.AESTHETIC CLINIC
Coimbatore
Front Office Executive – Skin & Hair Clinic
Job Type: Full time
Industry: Skin & Hair / Aesthetic Clinic
Job Summary
We are looking for a friendly and well-organized Front Office Executive to manage the reception area, coordinate patient appointments, and provide excellent customer service to patients visiting our clinic.
Key Responsibilities
- Welcome and assist patients in a professional and courteous manner.
- Handle incoming calls, WhatsApp enquiries, and patient queries.
- Schedule and manage patient appointments and follow-ups.
- Coordinate consultations between patients and doctors.
- Maintain patient records and appointment details.
- Explain basic clinic services and available treatments to patients.
- Coordinate with doctors, therapists, and other clinic staff.
- Handle billing, payments, and receipts when required.
- Follow up with patients regarding appointments and treatments.
- Maintain the reception area and ensure a smooth front-office operation.
- Handle patient concerns professionally and escalate issues when required.
- Maintain confidentiality of patient information and clinic records.
Requirements
- Any Bachelor's degree / relevant qualification.
- 1–3 years of experience in front office, receptionist, customer service, or healthcare is preferred.
- Experience in a skin, hair, cosmetology, or aesthetic clinic will be an advantage.
- Good communication and interpersonal skills.
- Basic computer knowledge.
- Presentable, polite, and customer-friendly personality.
- Ability to manage multiple tasks and work in a fast-paced environment.
Skills
- Patient handling
- Appointment coordination
- Communication skills
- Customer service
- Basic computer knowledge
- Follow-up and coordination
- Problem-solving skills
Pay: ₹10,000.00 - ₹20,000.00 per month
Work Location: In person
📌 Front Office Executive cum Admin (Coimbatore)
🏢 K.K.AESTHETIC CLINIC
📍 Coimbatore