Company Description Aaryam Hotel and Resorts is a hospitality brand focused on creating meaningful, memorable travel experiences across some of India’s most remarkable destinations, including Kanatal, Tirthan Valley, Ranthambore, Auli, and Chopta. Each property is designed to bring guests closer to nature, local culture, and the unique spirit of the region. Stays range from peaceful mountain retreats and forest walks to riverside escapes and wildlife experiences, all curated with warmth and care.

Aaryam emphasizes heartfelt service, thoughtful experiences, and storytelling through “Aaryam Stories,” which connect travelers with local experiences and inspiration. The brand continues to grow by exploring new destinations where guests can slow down, discover deeply, and travel with intention.

Role Description This is a full-time, on-site Front Desk role based in Dehradun.

The Front

Desk team member will welcome guests, manage check-in and check-out procedures, and handle reservations and room allocations using hotel systems.

Responsibilities include answering phone calls, responding to guest inquiries, coordinating with housekeeping and other departments, and maintaining accurate records of payments and bookings.



The role also involves providing information about hotel services, local attractions, and transportation, while resolving guest issues promptly and professionally. The team member is expected to uphold Aaryam’s standards of warm, attentive hospitality and ensure a smooth, positive experience for every guest.

Qualifications

- Strong customer-facing skills, including Customer Service and Communication, with a friendly and professional demeanor.
- Front office and Receptionist Duties experience, such as handling check-ins/check-outs, reservations, and guest queries.
- Professional Phone Etiquette for managing incoming calls, inquiries, and follow-ups.
- Basic to intermediate Computer Literacy, including use of reservation systems, email, and office software.
- Attention to detail, reliability, and the ability to multitask in a quick-paced hotel environment.
- Proficiency in English and Hindi; additional local or foreign languages are an advantage.
- Prior experience in hotel front desk or hospitality roles preferred, but motivated candidates with relevant skills may be considered.
- Flexibility to work shifts, weekends, and holidays as required, and a strong commitment to guest satisfaction.

📌 Front Desk hotel industry (Dehradun)
🏢 Aaryam Hotel & Resorts
📍 Dehradun