02 Oct
|
Peppys
|
Kumbakonam
Job Title Telecaller / Front Office Receptionist Job Summary We are looking for a friendly, confident, and customer-focused Telecaller / Front Office Receptionist to handle incoming and outgoing calls, greet visitors, respond to customer enquiries, and provide general front-office support. The ideal candidate should have good communication skills, a pleasant personality, and basic computer knowledge.
Key Responsibilities Attend and respond to incoming telephone calls professionally. Make outgoing calls to customers and follow up on enquiries. Greet and assist visitors, clients, and customers at the reception area.
Provide accurate information about the company, products, and services. Handle customer enquiries and direct them to the appropriate department. Maintain visitor records, call logs, and appointment schedules.
Schedule and coordinate meetings and appointments. Follow up with customers regarding enquiries, appointments, or pending requirements. Maintain a professional and welcoming reception area.
Handle basic email, WhatsApp, and computer-related communication.
Receive and distribute courier, postal, and other office communications. Coordinate with internal departments to resolve customer queries. Maintain confidentiality of company and customer information. Perform other front-office and administrative duties as assigned.
Skills & QualificationsMinimum 12th pass / Any Degree preferred. Good verbal communication skills in English and Tamil. Pleasant personality and customer-friendly attitude. Basic knowledge of MS Office, email, and internet. Valuable telephone etiquette. Ability to handle multiple tasks and customers professionally. Freshers can apply;
experience in telecalling, reception, customer service, or office administration is an advantage. Call /whatsapp number-(phone hidden) local candidate preferred
📌 FRONT DESk EXECUTIVE (Kumbakonam)
🏢 Peppys
📍 Kumbakonam