Front Desk & Clinic Coordinator – Ivory Physiotherapy Clinic

We are looking for a smart, well-spoken and responsible Front Desk & Clinic Coordinator to manage the reception and day-to-day coordination of our Ayurveda & Physiotherapy Clinic.

Key Responsibilities

- Warmly greet and attend patients at the reception.
- Handle incoming calls, telecalling and patient follow-ups.
- Manage patient appointments and coordinate schedules with doctors/therapists.
- Ensure all therapy/session details are properly entered and updated in the CRM/software.
- Complete and maintain daily checklists and assigned task records.
- Coordinate effectively between patients, doctors and therapists.
- Prepare and manage patient bills, payments and cash handling accurately.
- Maintain proper records of collections and daily desk transactions.
- Handle the overall reception/desk operations and ensure smooth patient flow.
- Follow up with patients regarding appointments, sessions and pending requirements.
- Take regular feedback/reviews from patients and maintain positive patient relationships.
- Ensure the reception area and desk are organized, professional and presentable at all times.




- Take responsibility for the overall functioning of the front desk and support the clinic team wherever required.

Candidate Profile

- Excellent communication and interpersonal skills are essential.
- Should be confident, polite, presentable and comfortable interacting with patients.
- Basic computer knowledge and ability to learn CRM/software systems.
- Should be comfortable with billing, cash handling and maintaining records.
- Good coordination and multitasking abilities.
- Responsible, punctual and willing to take ownership of the front desk.
- Candidates residing in Navi Mumbai are preferred, as the position requires working until 9:30 PM.

Ideal Candidate Someone who is patient-friendly, organized, energetic and confident in communication, and who can independently manage the reception while coordinating smoothly with doctors, therapists and patients.

Location: Navi Mumbai

Working Hours: Up to 9:30 PM

Position: Front Desk / Reception & Clinic Coordinator

Pay: ₹15,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Front Desk Executive (Navi Mumbai)
🏢 ivory dental u0026 physiotherapy centre
📍 Navi Mumbai