Title: Flex cube EOD Support

Location: Offshore India-Bangalore

Duration: 7 Months

Job Summary

We are looking for an experienced FLEXCUBE EOD Support professional to provide Level 0 and Level 1 production support for the Oracle FLEXCUBE Core Banking platform and its integrated systems at Mashreq Bank. The role focuses on End-of-Day (EOD) and Beginning-of-Day (BOD) batch monitoring, incident management, production support, system validation, and operational reporting. The candidate will ensure system stability, timely incident resolution, SLA compliance, and smooth banking operations across multiple regions.

Required Qualifications and Skills

Technical Skills

- Positive understanding of Oracle FLEXCUBE Core Banking and EOD/BOD processing.
- Knowledge of banking modules, including:
- Retail Banking.
- Corporate Banking.
- Islamic Banking.
- Trade Finance.
- Proficiency in Oracle SQL for data validation, troubleshooting, and reconciliation.
- Working knowledge of Unix/Linux commands, log analysis, and file handling.




- Familiarity with middleware technologies such as:
- WebLogic.
- IBM MQ.
- Oracle HTTP Server (OHS).
- Understanding of system integrations and upstream/downstream dependencies.
- Experience in production monitoring, batch processing, and incident troubleshooting.

Functional Skills
- Understanding of banking operations and core banking processes.
- Knowledge of production support procedures and SLA management.
- Familiarity with ITIL processes, including Incident, Problem, and Change Management.
- Awareness of banking audits, compliance requirements, and regulatory standards.

Soft Skills
- Strong analytical and troubleshooting abilities.
- Effective communication and stakeholder coordination skills.
- Good documentation and reporting capabilities.
- Ability to work under pressure during critical EOD/BOD processing windows.
- Ability to work in a 24x7 shift-based support environment.

📌 Flex cube EOD Support (Bengaluru)
🏢 LanceSoft Middle East
📍 Bengaluru