To manage accurate and effective collection of patient payments from In-Patient (IP) and Out-Patient (OP) services, ensuring proper billing, receipt generation, cash handling, reconciliation, and adherence to hospital financial controls.

Key Responsibilities

- Collect payments from IP and OP patients/attendants against hospital bills.

- Handle cash, credit/debit cards, UPI, online payments and other approved payment modes.

- Verify patient details, billing information, discounts, deposits and outstanding amounts before collecting payment.

- Generate and issue accurate receipts for all collections.

- Maintain proper custody and security of cash collected during the shift.

- Handle IP admission deposits, interim/final bill payments and discharge-related collections.

- Handle OP consultation, investigation, procedure and other outpatient payments.

- Collect authorized advance payments and ensure correct posting against the respective patient account.

- Process approved refunds and cancellations with proper authorization and documentation.





- Reconcile cash, card, UPI and other collections with the system at the end of each shift/day.

- Prepare and submit daily cashier closing and collection reports.

- Identify and immediately report cash shortages, excesses, incorrect postings or other discrepancies.

- Coordinate with IP Billing, OP Billing, Front Office, Insurance/TPA and Finance & Accounts for payment-related issues.

- Ensure all transactions are properly recorded in the hospital information/billing system.

- Maintain confidentiality of patient and financial information.

- Follow hospital policies relating to cash handling, refunds, discounts, security and internal controls.

- Support internal and external audits by providing receipts, collection reports and supporting documents

Qualifications

- B.Com

- 1 to 3 years of experience in hospital cashiering, accounts

📌 Finance & Accounts - Executive (Chennai)
🏢 Gleneagles Hospital
📍 Chennai