Company Description Arya Omnitalk is a joint venture between Arvind Limited and JM Baxi Group, delivering advanced business communication and smart infrastructure solutions across India. The company is the largest walkie talkie service provider in the country, with a presence in 18+ cities and a subscriber base of over 56,000. Arya Omnitalk also provides comprehensive Fleet Management and Smart City solutions, including GPS tracking, city surveillance, waste management, intelligent traffic, and emergency response systems.

Its HTMS division has implemented extensive Toll Management and Highway Traffic Management Solutions, covering more than 1,200 toll lanes and numerous HTMS/ATMS projects with high system uptime. The organization focuses on delivering strong value and optimized total cost of ownership by tailoring reliable, mission-critical solutions to customer needs.

Role Description This is a full-time, in office Field Services Engineer role based in Bengaluru.

The Field Services

Engineer will install, configure, and maintain communication, fleet management, and traffic management equipment and systems at customer locations.

Responsibilities include performing routine and preventive maintenance, diagnosing and resolving technical issues, and providing timely technical support to ensure high system availability and performance. The role involves regular site visits, coordination with internal teams for escalations, documentation of service activities, and adherence to safety and quality standards.

The Field Services





Engineer will interact directly with customers to understand operational requirements, deliver training on system usage, and ensure a professional, service-oriented experience.

Qualifications

- Strong field service and on-site installation skills, including experience working with communication, networking, or industrial systems.
- Proficiency in troubleshooting and diagnostic techniques for hardware and software issues in mission-critical environments.
- Experience providing technical support, including incident resolution, escalation handling, and clear technical documentation.
- Ability to perform preventive maintenance, inspections, and system health checks to minimize downtime and ensure reliability.
- Excellent customer service skills, with the ability to communicate clearly, manage expectations, and build trust with diverse stakeholders.
- Diploma or degree in Electronics, Telecommunications, Electrical, Computer Engineering, or a related technical field.
- Working knowledge of networking concepts and communication technologies (e.g., OFC, GSM, IoT, P2P/P2MP) is an advantage.
- Comfort with field work, including travel within the region, and adherence to safety practices in varied site conditions.
- Ability to work independently, manage multiple service tickets, and collaborate effectively with cross-functional teams.
- Prior experience in transportation, smart city, or toll/highway systems is a plus, along with basic proficiency in standard office and reporting tools.

📌 Field Services Engineer (Bengaluru)
🏢 Arya Omnitalk
📍 Bengaluru