- Lead and manage a team of collection executives.
- Assign daily targets and monitor team performance.
- Make and supervise recovery calls for overdue accounts.
- Negotiate repayments and handle escalated cases.
- Ensure daily updates in CRM or loan management systems.
- Generate reports and track collection performance.
- Train and guide team members on recovery process.
- Maintain compliance with RBI and company policies.
- Coordinate with legal/risk teams for escalations.
📌 Female Collections Manager/Head (New Delhi)
🏢 Bharat Fincare
📍 New Delhi
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