Responsibilities:(Cash Apps)

- Process and Apply Payments: Accurately apply daily cash receipts, including checks, ACH, wire transfers, and credit card payments, to customer accounts and invoices.

- Investigate Unapplied Cash: Research and resolve unapplied or unidentified payments by collaborating with customers and internal teams to ensure proper allocation.

- Manage Deductions: Analyze and address customer deductions by coordinating with relevant departments to validate claims and process adjustments as necessary.

- Stakeholder Communication: Serve as a liaison between the ITC department and internal/external customers to address payment discrepancies, provide account information, and enhance customer satisfaction.

- Documentation and Reporting: Maintain accurate records of cash applications, adjustments, and communications; generate reports to monitor unapplied cash, deductions, and other key metrics.

- Process Improvement:



Identify gaps and opportunities for process enhancements; develop and implement workflow improvements to increase efficiency and accuracy in cash application procedures.

Role: Senior Executive(Billing)

- Prior experience in Accounts Receivable functions, especially Billing, Exception handling, Reporting activities. Billing knowledge is preferred

- Prepare Client Fees / invoices.

- Process cash application, unallocated cash

- Dispute resolution by raising queries to sites / customers.

- Journal Uploads

- Contact with customers via email etc.

- Tracking client invoices, managing, and maintaining client payments

- Month end close activities.

- Aging report preparation, maintenance, and periodic reporting

📌 F Interview (AR Billing, AR CashApps OR AR Collection) (Bengaluru)
🏢 EXL
📍 Bengaluru