PrintXpress, a Bengaluru-based digital printing company, is looking for a Customer Enquiry & Executive Assistant to handle customer calls, enquiries and day-to-day communication with customers.

Key Responsibilities

- Answer incoming customer calls and WhatsApp enquiries.
- Understand customer printing requirements and collect all necessary details.
- Coordinate with the quotation and production teams to prepare quotations.
- Follow up on quotations and customer enquiries.
- Provide customers with updates on orders and delivery.
- Handle routine customer issues and coordinate internally for solutions.
- Maintain enquiry and quotation records.
- Escalate only important matters to the business owner.

Requirements
- Excellent spoken and written English.
- Confident and pleasant telephone manner.
- Good customer-handling and communication skills.
- Valuable computer skills and familiarity with Excel/Google Sheets and WhatsApp.
- Organised,



responsible and able to follow up independently.
- Ability to multitask and handle customers calmly.
- Experience in printing, digital printing, stationery, packaging or a similar industry is an advantage.

Male or female candidates are welcome. We are looking for someone who can take ownership of customer communication and become the primary point of contact for customers, allowing the business owner to focus on higher-level responsibilities.

Job Type: Full-time

Pay: ₹35,000.00 - ₹40,000.00 per month

Application Question(s)

- Are you comfortable taking and answering customer calls

Education:
- Bachelor's (Preferred)

Experience:
- Personal assistant: 3 years (Preferred)

Location:
- Bengaluru, Karnataka (Required)

Work Location: In person

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