About MsgKart

MsgKart is an AI-enabled omnichannel platform built for Indian lenders — spanning lead qualification (pre-disbursement) and collections (post-disbursement) — helping NBFCs and lenders engage customers across WhatsApp, RCS, and voice, while giving lenders centralized visibility and control over how collection agencies communicate with borrowers.

Role Overview

We're looking for an Enterprise Sales Manager to own the full sales cycle for NBFC and lending-sector accounts — from qualified opportunity through to signed contract. You'll be selling into collections heads, risk/ops teams, and technology stakeholders at NBFCs, banks, and digital lenders, navigating a sales cycle that combines business value, technical validation, and regulatory comfort.

Key Responsibilities

- Own and drive the end-to-end enterprise sales cycle: discovery, solution positioning, demos, negotiation, and closing
- Identify and manage multi-stakeholder buying committees within NBFC accounts — collections/ops leadership, CTO/technical teams, compliance, and procurement
- Build and manage a healthy pipeline of qualified opportunities, working closely with SDRs/marketing for lead flow
- Deliver accurate, tailored solution presentations addressing each prospect's specific collections/lead-qualification pain points
- Partner with Solutions/Presales Engineering on technical validation, RFP responses, and pilot/PoC structuring
- Negotiate commercial terms and manage contracts through legal and procurement approval cycles
- Maintain accurate pipeline forecasting and reporting
- Drive account expansion post-sale — identifying upsell opportunities (e.g., extending platform usage from core lending workflows into agency-network adoption)




- Represent the voice of the customer internally, feeding market and competitive insights back to product and leadership

Requirements
- 5+ years of enterprise B2B sales experience, with a strong preference for candidates who've sold into BFSI/NBFC/fintech accounts
- Proven track record of closing complex, multi-stakeholder deals with 3-6+ month sales cycles
- Comfort navigating technical and compliance-heavy conversations (understanding of RBI regulations, DLT/TRAI framework, or lending operations is a strong plus, not mandatory — willingness to learn quickly is essential)
- Strong consultative selling skills — ability to run discovery that uncovers real business pain, not just feature-pitch
- Experience managing and forecasting a pipeline using CRM tools (Salesforce, HubSpot, or similar)
- Excellent written and verbal communication skills; ability to build trust with senior stakeholders (CXOs, compliance heads)
- Self-starter mentality — comfortable operating with autonomy in an early-stage, fast-moving startup setting

Nice to Have
- Existing network/relationships within NBFC collections, risk, or lending-ops teams
- Background selling CPaaS, messaging (WhatsApp Business API/RCS), or collections-tech solutions
- Experience selling both a core product and a downstream "mandated adoption" motion (e.g., platform sold to an enterprise that then rolls out to its vendor/partner network)

What Success Looks Like
- Consistently meeting/exceeding quarterly revenue targets
- Building a repeatable, documented sales playbook as one of the company's early sales hires
- High win-rates on technical/compliance-heavy deals through effective internal collaboration (presales, leadership)
- Strong account health and expansion revenue from existing customers

📌 Enterprise Sales Manger (Delhi)
🏢 MsgKart
📍 Delhi