Key Responsibilities

Presales &

- Solutioning

- Own and drive the end-to-end presales cycle for enterprise customers across CPaaS and Network API offerings.

- Engage with enterprise customers to understand business requirements, use cases, and technical expectations.

- Design end-to-end solution architectures aligned with customer needs, product capabilities, and network constraints.

- Position CPaaS capabilities such as SMS, Voice, WhatsApp, OTP, and APIs for enterprise digital transformation use cases.

- Articulate the value of Network APIs (e.g., identity, location, QoS, authentication, charging) to enterprise and partner ecosystems.

Customer Interaction &

- Stakeholder Management

- Act as a technical and solution advisor during customer meetings, workshops, demos, and RFP discussions.

- Build robust enterprise customer relationships and maintain effective working connections with CXOs, IT heads, and digital teams.

- Collaborate closely with Sales, Product Management, Engineering, and Delivery teams to ensure solution feasibility and alignment.

Commercials &

- BoQ

- Prepare detailed BoQs (Bill of Quantity), solution pricing inputs, and technical commercials for enterprise proposals.

- Assist in proposal responses, including technical sections of RFPs/RFIs.

Product &

- Market Feedback

- Provide structured feedback from enterprise engagements to product teams for feature enhancements and roadmap inputs.

- Track market trends, enterprise requirements,



and competitor offerings in CPaaS and Network API domains.

Required Skills &

- Experience

Domain &

- Technical

- 4–8 years of experience in enterprise presales / solution consulting within the telecom or digital communications domain.

- Strong understanding of CPaaS platforms, APIs, messaging, voice, WhatsApp Business, OTP, and enterprise communication workflows.

- Working knowledge of telecom networks, APIs, cloud deployments, and enterprise IT integration models.

- Familiarity with Network APIs / NaaS concepts is highly desirable.

Presales &

- Commercial

- Proven experience handling enterprise presales cycles, from discovery to deal support.

- Hands-on experience in BoQ preparation, solution costing, and proposal support.

- Strong exposure to customer interactions, requirement workshops, demos, and solution walkthroughs.

Soft Skills

- Excellent communication and presentation skills with the ability to explain complex solutions in simple business terms.

- Strong enterprise connect and relationship-building capability.

- Ability to work in cross-functional teams and manage multiple opportunities in parallel.

- High ownership mindset with attention to detail and execution discipline.

Preferred Qualifications

- Bachelor’s degree in Engineering (Telecom / IT / Computer Science) or equivalent.

- MBA or business exposure is a plus.

- Experience working with Tier-1 operators, CPaaS providers, or enterprise digital platforms is preferred.

📌 Enterprise Presales Consultant - CPaaS & Network APIs (Gurugram)
🏢 Comviva
📍 Gurugram