Experience: 2+ Years

Industry: Education / EdTech

Employment Type: Full time

Department: Admissions / Sales / Student Counselling

About the Role

We are looking for an experienced Education Calling Executive / Counsellor with at least 2 years of experience in education-based calling, lead follow-up, and student counselling.

The ideal candidate should be confident in speaking with students and parents, understanding their requirements, explaining courses or programs, and converting qualified leads into admissions.

Key Responsibilities

- Make outbound calls to students and parents from provided leads.
- Handle inbound enquiries and provide accurate information about courses, programs, fees, eligibility, and admission processes.
- Understand students' educational requirements, career goals, and preferences.
- Counsel students and parents regarding suitable courses and programs.
- Follow up with leads through calls, WhatsApp, and other communication channels.
- Maintain regular follow-ups with interested and prospective students.
- Convert qualified leads into admissions/enrolments.
- Maintain accurate records of calls, follow-ups, and lead status in CRM or relevant systems.
- Achieve monthly calling, counselling, and admission/conversion targets.
- Build a positive relationship with students and parents throughout the admission journey.
- Coordinate with the admissions and operations teams to ensure a smooth enrolment process.
- Handle objections and queries professionally and effectively.
- Requirements




- Minimum 2 years of experience in education-based calling, counselling, admissions, or EdTech sales.
- Excellent verbal communication and interpersonal skills.
- Comfortable speaking with students and parents over the phone.
- Strong convincing, counselling, and objection-handling skills.
- Good understanding of the education/admission sales process.
- Target-oriented and comfortable working with monthly KPIs.
- Basic knowledge of CRM tools, Google Sheets, Excel, or similar systems.
- Ability to manage multiple leads and follow-ups efficiently.
- Fluency in English and Hindi is preferred.

Preferred CandidateThe candidate should have experience in areas such as:

- Student counselling
- Course/admission counselling
- EdTech calling
- Education sales
- Lead generation and follow-up
- Admission conversion
- Parent and student communicationKey Performance Indicators (KPIs)
- Number of calls made
- Lead follow-up rate
- Qualified leads generated
- Counselling sessions completed
- Admission/enrolment conversions
- Lead-to-admission conversion rate
- Follow-up efficiency
- Monthly revenue/admission targets

What We Offer

- Competitive salary based on experience and skills
- Performance-based incentives
- Growth opportunities within the education sector
- Professional and supportive work environment
- Opportunity to work with a growing education-focused team

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Education Calling Executive / Counsellor (Jaipur)
🏢 w3era
📍 Jaipur