Company: Dataspan Technologies Pvt. Ltd.

Location: Nashik, Maharashtra

Employment Type: Full-time

Experience Required: 5+ years in e-commerce, including 2+ years in project or team management

About the Role

We are looking for an experienced E-commerce Project Manager to manage multiple client accounts, coordinate internal teams, and ensure projects are delivered accurately and on time.

The ideal candidate should have strong knowledge of online marketplaces, e-commerce operations, client communication, team management, and performance reporting. This is a hands-on role requiring ownership of daily operations, issue resolution, account growth, and service quality.

Key Responsibilities

- Manage e-commerce projects across Amazon, Walmart, eBay, Shopify, TikTok Shop, Temu, and other channels.
- Act as the primary contact for assigned clients and conduct regular review meetings.
- Understand client requirements and convert them into clear tasks, priorities, SOPs, and timelines.
- Assign work to catalog, marketplace, advertising, customer service, inventory, and development teams.
- Monitor daily activities and ensure tasks are completed accurately and within deadlines.
- Coordinate new product launches and marketplace onboarding.
- Work with advertising teams to monitor PPC performance, sales, ACoS, ROAS, and profitability.
- Identify operational problems, sales opportunities, and areas requiring improvement.
- Prepare weekly and monthly reports covering completed work, pending tasks, KPIs, challenges, and action plans.
- Conduct quality checks and ensure the team follows approved SOPs.
- Escalate urgent issues and coordinate with marketplace or technical support when required.
- Manage team capacity, attendance, productivity, and training requirements.




- Coordinate with developers for integrations, APIs, automation, feeds, and technical issues.
- Maintain clear documentation of client decisions, meeting notes, responsibilities, and deadlines.

Required Experience and Skills

- 5+ years of experience in e-commerce or marketplace operations.
- At least 2 years of experience managing projects, teams, or client accounts.
- Hands-on knowledge of Amazon Seller Central, Walmart Seller Center, eBay, and Shopify.
- Understanding of product listings, variations, inventory, order management, fulfillment, returns, and customer service.
- Familiarity with Amazon PPC, marketplace advertising, SEO, and performance metrics.
- Robust Excel or Google Sheets skills and experience preparing management reports.
- Excellent written and verbal English communication.
- Ability to manage multiple clients and priorities independently.
- Strong problem-solving, leadership, organization, and follow-up skills.
- High attention to detail and commitment to accuracy.
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Key Performance Indicators

Performance will be evaluated based on:

- On-time completion of client tasks
- Accuracy and quality of work
- Client satisfaction and communication
- Marketplace account health
- Sales and operational improvements
- Timely resolution of errors and escalations
- Team productivity and resource utilization
- Quality of weekly and monthly reporting
- Compliance with SOPs and client requirements

Preferred Qualifications

- Bachelor’s degree in Business, Management, IT, Marketing, or a related field.
- Project management certification is an advantage.
- Experience working with international clients in the US, UK, Europe, or Australia.
- Experience managing remote or cross-functional e-commerce teams.
- Knowledge of ClickUp, Asana, Monday.com, Microsoft Teams, Slack, or similar tools.

📌 Ecommerce Project Manager (Mumbai)
🏢 Dataspan Technologies
📍 Mumbai