Job title: Document Processing Specialist - Basic

Location: Bengaluru

Shift timing: 2:30PM-11:30PM(Should be Flexible) US calendar holiday

0-2 Years

2 rounds (In-Person interview)

Banking Knowledge, Good communications, Computer skills, Proficient in computer software programs such as, word processors, spreadsheet programs, and database systems, Basic analytical experience, Proficient typing skills Data organization and storage knowledge

Document Processing Specialist - Basic Confirmations

Description

Legal Response Operations (LRO) is a global organization that operates as a critical partner to Asset Management, Commercial Banking and Corporate & Investment Bank and works closely with internal partners throughout CCB. Our employees embrace the Five Keys to a Great Customer Experience.

LRO consists of the following functions:

- Confirmations
- Court Orders and Levies
- Custody Services
- National Subpoena Processing

Confirmations provides specific account information to third-party requestors that confirm the customers bank relationship and verifies deposits or account balances.
- Assist Customers with satisfying annual SEC 10-K filings for audits (Investment Bank, Treasury products, etc)
- Obtain government welfare benefits
- Mortgage Loans
- Credit Lines with suppliers

Primary Responsibilities
- Under minimal supervision makes independent decisions on typical transactions and or legal request based on specialized functional/technical knowledge and broader legal knowledge.
- Handles complex request types under little supervision
- Completes audit/documents indexing
- Excellent business writing and verbal English communication skills
- Proficient in MS office package (Word, Excel, PowerPoint and outlook).




- Strong control and quality management skills; accuracy and attention to detail is vital.
- Assertive and self-confident, comfortable when interacting with senior management.
- Refer problem / Identify issues on assigned work type and escalate occurrences to team leader or supervisor.
- Ensure continuity of the process and SLAs assigned through proper back ups, follow up’s and communication.
- Adapt to changing needs & deadlines and remain calm when under pressure
- Candidate should possess strong knowledge of Banking operations preferably in the Confirmations space with the products being serviced.
- Adaptable to change and ability to manage change
- Ideal Personality Traits: Excellent people, communication, analytical and writing skills; penchant for innovation.

Qualifications This individual will have extensive contact with front office, middle office and back office, clients, accounting firms, global teams, custodians and other business partners on a daily basis. Key skills required are listed below:
- A strong control mindset and adherence to a high degree of business ethics
- In-depth knowledge with OTC, Treasury, Loan products and global markets is an added advantage.
- Ability to drive results through a "hands-on" approach
- Ability to work in a high pressure environment with time critical deliveries
- Ability to respond to a changing workplace.
- Ability to multi task
- Positive “Can Do” attitude
- Contributes to an environment of collaboration and mutual responsibility
- Exceptional systems capability including all Microsoft Office applications, including Excel, PowerPoint, Word is a plus
- Exceptional communication skills, strong logical thinking ability

📌 documentation verification (Bengaluru)
🏢 BCforward
📍 Bengaluru