- Under minimal supervision makes independent decisions on typical transactions and or legal request based on specialized functional/technical knowledge and broader legal knowledge.
- Handles complex request types under little supervision
- Completes audit/documents indexing
- Excellent business writing and verbal English communication skills
- Proficient in MS office package (Word, Excel, PowerPoint and outlook).
- Strong control and quality management skills; accuracy and attention to detail is vital.
- Assertive and self-confident, comfortable when interacting with senior management.
- Refer problem / Identify issues on assigned work type and escalate occurrences to team leader or supervisor.
- Ensure continuity of the process and SLAs assigned through proper back ups, follow ups and communication.
- Adapt to changing needs & deadlines and remain calm when under pressure
- Candidate should possess strong knowledge of Banking operations preferably in the Confirmations space with the products being serviced.
- Adaptable to change and ability to manage change
- Ideal Personality Traits: Excellent people, communication, analytical and writing skills; penchant for innovation.
Qualifications
This individual will have extensive contact with front office, middle office and back office, clients, accounting firms,
global teams, custodians and other business partners on a daily basis.
Key skills required are listed below:
- A strong control mindset and adherence to a high degree of business ethics
- In-depth knowledge with OTC, Treasury, Loan products and global markets is an added advantage.
- Ability to drive results through a "hands-on" approach
- Ability to work in a high pressure environment with time critical deliveries
- Ability to respond to a changing setting.
- Ability to multi task
- Positive “Can Do” attitude
- Contributes to an environment of collaboration and mutual responsibility
- Exceptional systems capability including all Microsoft Office applications, including Excel, PowerPoint, Word is a plus
- Exceptional communication skills, strong logical thinking ability
- Strong written and verbal communication skills with ability to deliver direct feedback
- Excellent organizational and time management skills
- Positive attitude and professional demeanor able to take constructive feedback with ease
- Ability to handle multiple priorities and meet deadlines
- Ability to organize and prioritize work; handle multiple tasks concurrently
- Any Bachelor Degree. Commerce/Accounting preferred.