- Team Management: Lead, train, and schedule dispatch staff to maintain high performance and accountability.
- Daily Operations: Oversee order processing, packing, loading, and shipment tracking to meet strict delivery deadlines.
- Logistics Coordination: Coordinate with transport providers, courier partners, and drivers to resolve delays or route issues.
- Documentation & Compliance: Verify shipping papers like invoices and e-way bills, and enforce workplace safety and standard operating procedures (SOPs).
- Data & Reporting: Maintain accurate records in inventory software or ERP systems and track performance metrics.
Required Skills & Qualifications
- Experience: 3 to 5 years of supervisory or logistics/warehouse experience.
- Technical Skills: Proficiency in MS Excel and enterprise software (ERP/SAP/Tally).
- Soft Skills: Solid communication, problem-solving under pressure, and leadership abilities.
📌 Dispatch Team Lead (Pune)
🏢 Zygal
📍 Pune
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