Job Summary:

We are looking for a Desktop Support Engineer to provide day-to-day IT support to end users and ensure smooth functioning of desktop, laptop, network and IT infrastructure.

Key Responsibilities:

- Provide L1/L2 technical support for desktops, laptops, printers and peripherals.

- Install, configure and troubleshoot Windows OS, MS Office, application and hardware.

- Troubleshoot basic LAN, Wi-Fi, VPN and network connectivity issues.

- Manage user accounts, password resets and access-related issues.

- Perform hardware/software installation, upgrades and preventive maintenance.

- Handle IT incidents and service requests through ticketing tools.

- Coordinate with network, server and other IT teams for escalations.

- Maintain IT asset and inventory records.





- Ensure timely resolution of user issues as per SLA.

Required Skills:

- Good knowledge of Windows 10/11 and MS Office.

- Hardware and desktop troubleshooting.

- Basic knowledge of LAN, TCP/IP, DNS, DHCP and Wi-Fi.

- Knowledge of Active Directory and ticketing tools.

- Valuable communication and customer-handling skills.

- ITIL knowledge/certification will be an added advantage.

Note:

- Interested candidates pls share your resume to [email protected]

- Immediate joiners preferred

📌 Desktop Support Engineer - Bangalore (Bengaluru)
🏢 Inspirisys
📍 Bengaluru