Job Description
Company Description
nBenne began with a simple idea — a love for dosas and sharing valuable food.
nOur founders, Akhil and Shriya, grew up eating Bangalore-style benne dosa and missed that taste in Mumbai. What started as cooking for friends slowly became a pursuit to recreate something familiar, honest, and consistent.
n

nAt Benne, we’re working towards building spaces people enjoy returning to.
nWe care about doing things well — from service to food — and improving every day.
n

nAs we grow, we’re looking for people who take ownership, value quality, and are willing to learn.
nIf that sounds like you, you’ll fit right in.
n

nRole Description
nGuest Experience & Service
n
- n
- Greet guests warmly and ensure a positive first impressionn
- Guide guests through the menu, answer questions, and offer thoughtful recommendationsn
- Accurately take orders on POS and communicate special requests clearly to the kitchenn
- Stay attentive during peak hours to ensure smooth service flow and minimal wait timesn

n

nDine-in & Floor Coordination
n
- n




- Manage seating, table turnover, and dining area readinessn
- Coordinate with the kitchen to track orders and ensure timely servicen
- Communicate wait times clearly and manage guest expectationsn

n

nService Recovery & Feedback
n
- n
- Resolve minor guest concerns with empathy and confidencen
- Escalate critical issues when needed and maintain calm under pressuren
- Capture guest feedback, compliments, and observations for improvementn

n

nAmbience & FOH Standards
n
- n
- Maintain cleanliness, organization, and stocking of all guest-facing areasn
- Ensure music, lighting, and overall ambience align with the brand experiencen

n

nTeamwork & Culture
n
- n
- Act as a bridge between guests and the kitchen teamn
- Support FOH teammates during rush hours and shift changesn
- Lead by example in professionalism, warmth, and attention to detailn

n

nSkills:
n
- n
- Strong c

📌 Guest Experience Executive (New Delhi)
🏢 Benne
📍 New Delhi