Customer Support Executive – International Chat & Email Process

Company: Teleperformance

Location: Pratap Nagar – LIC Building

Employment Type: Full-time

Work Schedule: 5 days working with 2 rotational week offs

Shift: 24*7 Rotational night shifts

Teleperformance is hiring Customer Support Executives for an International Chat & Email Process.

The selected candidates will be responsible for assisting international customers through chat and email, resolving customer queries, providing accurate information, and ensuring a positive customer experience.

Key Responsibilities

- Handle customer queries through international chat and email channels.
- Understand customer concerns and provide appropriate resolutions.
- Maintain skilled and effective written communication with customers.
- Ensure accurate and timely responses while meeting process quality standards.
- Follow company policies, process guidelines, and customer service standards.
- Maintain productivity, quality,



and customer satisfaction targets.

Eligibility

- UG/Graduate Freshers are eligible.
- Strong written and verbal communication skills.
- Must be comfortable working in rotational night shifts.

Compensation Graduates – Freshers / Candidates with 6+ months experience

- ₹23,000 in hand during training
- ₹26,000 in hand after training

Undergraduates – Freshers

- ₹20,000 in hand during training
- ₹24,000 in hand after training

Work Schedule & Benefits

- 5 days working
- 2 rotational week offs
- One-side cab facility available during odd hours

Important: Candidates should be comfortable working in night shifts. No leaves will be permitted during the first 3 months. Location: Pratap Nagar – LIC Building

Contact HR:

Ria Agarwal [email protected]

(phone hidden)

📌 Customer Support Specialist (Jaipur)
🏢 TP
📍 Jaipur