We are looking for a motivated and customer-focused Customer Support - Sales to handle customer queries, follow up with leads, build customer relationships, and support sales activities.
Key Responsibilities
- Handle customer inquiries through calls, WhatsApp, email, and other communication channels.
- Understand customer requirements and provide suitable product/service information.
- Follow up with leads and convert enquiries into sales.
- Maintain regular communication with existing and potential customers.
- Prepare quotations and coordinate with the sales team.
- Maintain customer and sales records.
- Achieve assigned sales and customer service targets.
- Resolve customer concerns professionally and ensure customer satisfaction.
- Coordinate with internal departments for timely order and service support.
Requirements
- 1–3 years of experience in customer support, inside sales, telecalling, or sales coordination.
- Good communication and interpersonal skills.
- Customer-oriented and confident personality.
- Basic knowledge of MS Office/Excel.
- Ability to follow up effectively and achieve targets.
- Positive English and Hindi communication.
Preferred Skills
Customer Handling | Sales Follow-up | Lead Conversion | Telecalling | Communication | MS Excel | CRM | Chat Process
Pay: ₹25,000.00 - ₹35,000.00 per month
Work Location: In person
📌 Customer Support - Sales (Ahmedabad)
🏢 AgentsAt
📍 Ahmedabad
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