We are seeking a dedicated Customer Support Executive to join our team in Karnataka or Andhra Pradesh. The ideal candidate will be responsible for providing exceptional customer service to our international clients, ensuring their inquiries and issues are addressed promptly and effectively. This role requires strong communication skills in English and a commitment to delivering high-quality support.

Key Responsibilities

- Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
- Assist customers with product-related questions, troubleshooting, and issue resolution.
- Maintain a high level of customer satisfaction by providing accurate information and support.
- Collaborate with team members to improve service delivery and customer experience.
- Document customer interactions and feedback to help improve processes and services.

Required Skills





- Proficiency in English, both written and verbal.
- Robust customer service orientation with the ability to handle inquiries and complaints effectively.
- Familiarity with customer support tools and software is a plus.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Previous experience in a customer support role, especially in an international context, is preferred but not mandatory. If you are passionate about helping customers and are looking for an opportunity to grow in the customer support field, we encourage you to apply. Join us in delivering outstanding service to our clients and be a part of our dynamic team.

This job is provided by Shine.com

📌 Customer Support Executive (Hyderabad)
🏢 Lyros Technologies-CMMI Level 3
📍 Hyderabad