Customer Support Executive (Sahibzada Ajit Singh Nagar)

Customer Support Executive (Sahibzada Ajit Singh Nagar)

02 Oct
|
Incinque Business
|
Sahibzada Ajit Singh Nagar

02 Oct

Incinque Business

Sahibzada Ajit Singh Nagar

Roles and Responsibilities :

- Handle customer inquiries via phone calls, emails, or chats to resolve their issues in a timely and qualified manner.

- Provide accurate information on products/services offered by the company to customers.

- Identify opportunities to upsell/cross-sell relevant products/services based on customer needs.

- Escalate complex issues to senior team members or supervisors when necessary.

Job Requirements :

- Excellent communication skills in English (spoken).

- 0-3 years of experience in an International BPO environment.

- Ability to work in an international voice process with multiple accents and dialects.

📌 Customer Support Executive (Sahibzada Ajit Singh Nagar)
🏢 Incinque Business
📍 Sahibzada Ajit Singh Nagar

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