Handle inbound customer calls and resolve queries. Understand customer requirements and provide appropriate solutions. Handle complaints professionally and maintain a positive customer experience. Record customer interactions and update information in the system. Follow company processes, quality standards and call-handling guidelines. Escalate complex or unresolved issues to the concerned department. Achieve assigned quality, productivity and customer satisfaction targets . Hindi is mandatory
📌 Customer Support Executive (Bengaluru)
🏢 careersource
📍 Bengaluru
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