Company Description AR Corporates is a dynamic trading company focused on delivering high-quality products and reliable sourcing solutions across diverse markets. The organization emphasizes building solid, long-term partnerships with both suppliers and clients to ensure smooth and efficient trade operations. With a commitment to transparency and value, AR Corporates works to streamline procurement and distribution processes.

Team members benefit from a collaborative environment that supports professional growth within the trading and sourcing domain.

Role Description The Customer Support Executive role is a full-time, on-site position based in Chennai. The individual in this role will respond to customer inquiries via phone, email, and online platforms, provide accurate information on products and orders, and resolve issues promptly to maintain high levels of customer satisfaction. Day-to-day responsibilities include logging and tracking support requests, coordinating with internal teams to address technical or order-related concerns, and following up with customers to ensure resolution.

The role also involves maintaining detailed records of interactions, identifying recurring problems, suggesting process improvements,



and supporting continuous enhancement of customer service standards.

Qualifications

- Candidates should possess strong Customer Support and Customer Service skills for handling inquiries and resolving issues effectively.
- Candidates should possess Customer Satisfaction and Online Support skills to manage digital communication channels and ensure positive experiences.
- Candidates should possess Technical Support skills to address basic product or system-related queries and coordinate with technical teams when needed.
- Candidates should have clear verbal and written communication skills, along with active listening abilities.
- Candidates should demonstrate problem-solving skills, attention to detail, and the ability to stay calm under pressure.
- Candidates should be comfortable working on-site in Chennai and collaborating with cross-functional teams.
- Prior experience in customer-facing roles, preferably in trading, logistics, or related sectors, is an advantage.
- A relevant diploma or bachelor’s degree in business, commerce, or a related field is preferred.

📌 Customer Support Executive (Chennai)
🏢 AR Corporates
📍 Chennai