Hiring: Customer Relationship Manager | Noida

Job Location: Noida

We are looking for a Customer Relationship Manager who can effectively communicate with clients and customers, understand their concerns, and provide timely support and solutions.

Key Responsibilities

- Handle inbound and outbound customer calls professionally.
- Communicate with clients and customers to understand their requirements and concerns.
- Resolve customer queries by providing accurate and appropriate information.
- Follow up with customers to ensure their issues are properly addressed.
- Maintain regular communication with existing clients and build positive relationships.
- Coordinate with internal teams to resolve customer-related issues.
- Maintain records of customer interactions, queries, and follow-ups.
- Ensure timely response to customer requests and concerns.




- Maintain a professional and customer-focused approach during all interactions.
- Identify recurring customer concerns and communicate them to the concerned team.
- Ensure a smooth and positive customer experience throughout the interaction.

Skills Required

- Positive verbal and written communication skills.
- Strong customer-handling and interpersonal skills.
- Ability to understand and resolve customer queries.
- Good listening and problem-solving abilities.
- Comfortable handling customers over calls.
- Basic computer knowledge and documentation skills.
- Ability to work effectively in a team.

Pay: ₹18,000.00 - ₹25,000.00 per month

Work Location: In person

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