About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Broad outline of the Role Responsible for driving day to day system and service engineering and operations. This is an operational role within Fibre services to Plan, Design and As built the Fibre assets in GIS tools that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.

Minimum Qualification & Experience Technical/ Engineering degree with 3-5 years of experience

Key Responsibilities Support Fiber Planning and Design To update GIS systems with the Defects documents received To co-ordinate with On-shore Stockholders and Suppliers to complete the Assigned works on time.

To maintain SLA and FTR 100%

To maintain Self data and customer data secured and without error.

To be active in Customer and internal meetings.

Technical Competencies Candidate should Know about Telecom network Architecture and its components,



should have detailed knowledge on Optical Fiber Network and Geographical information system and its tools such as GIS, Small world etc. Should have detailed knowledge about Fiber planning, Designing and As-builts, Quantity Surveying and Supplier management.

Candidate should have good Communication skills to have different level of conversations with the on-shore / Off-shore stake holders.

Responsible for recent build, customer connections, network upgrades, diversionary works, and customized solutions

Continued driving of improvement in costs, timescales, and quality To produce detailed industry-standard documentation of the design -Defects Allocations and update on Inventory Management Systems

Design of the telecommunications industry and its practices/standards regarding the fibre construction costs to build an optical network

Must have skills in defining, evaluating, solving, and presenting alternatives to complex engineering problems and in applying engineering and economic principles while conducting studies and surveys to analyze a technical system or design

Tools & Application

Aurora/Symology

Permit Validation

SharePoint/Share list

Cost Recovery for Damaged asset by Third Party

📌 Customer Service Executive - Service Delivery (Chennai)
🏢 Tata Communications
📍 Chennai