- Handle customer queries through calls, chat, or email.
- Understand customer requirements and provide suitable solutions.
- Maintain accurate customer records and update CRM systems.
- Follow up on unresolved customer concerns.
- Coordinate with internal teams for issue resolution.
- Handle customer escalations professionally.
- Maintain service quality and customer satisfaction standards.
Requirements
- Minimum 12th Pass.
- Freshers are welcome.
- Excellent English communication skills.
- Good listening and problem-solving skills.
- Basic computer knowledge.
- Customer-focused approach.
- Comfortable working in rotational shifts.
Additional Benefits
- Travel Allowance
- Performance-Based Incentives
- Career Growth Opportunities
- Training & Development
Pay: ₹15,000.00 - ₹25,000.00 per month
Perks
- Commuter assistance
- Food provided
- Health insurance
- Life insurance
- Provident Fund
Application Question(s):
- How much do you rate your English communication skill out of 10?
- How many months of experience do you have in calling related domain ?
- What's your last in-hand salary ?
- Are you ok with sales roles as well with higher incentives ?