Customer Service Executive (Chennai)

Customer Service Executive (Chennai)

02 Oct
|
Movate Technologies
|
Chennai

02 Oct

Movate Technologies

Chennai

Roles and Responsibilities :

- Handle customer inquiries, resolve issues, and provide solutions via phone calls in Hindi language.

- Process customer requests, complaints, and feedback in a timely and professional manner.

- Maintain accurate records of all interactions with customers using CRM software.

- Meet performance targets for quality metrics such as first-call resolution rate, handle time, and abandon rate.

Job Requirements :

- 0-1 years of experience in BPO/Call Centre industry or related field.

- Robust proficiency in Hindi speaking and writing skills (written & spoken).

- Ability to work on night shifts from Monday to Friday (with weekends off).

- Basic computer knowledge with familiarity with MS Office applications.

📌 Customer Service Executive (Chennai)
🏢 Movate Technologies
📍 Chennai

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