Customer Service Executive (Mumbai)

Customer Service Executive (Mumbai)

02 Oct
|
Impact Infotech
|
Mumbai

02 Oct

Impact Infotech

Mumbai

Roles and Responsibilities :

- Handle customer inquiries, resolve issues, and provide solutions via phone calls.

- Process customer requests for products or services through effective communication skills.

- Maintain accurate records of all interactions with customers using CRM software.

- Meet performance targets set by the company for quality, productivity, and sales metrics.

Job Requirements :

- 0-1 years of experience in BPO industry (domestic BPO) or similar field.

- Robust understanding of inbound process, outbound process, voice support, voice processing, and customer care/service principles.

- Excellent communication skills with ability to handle high-pressure situations effectively.

📌 Customer Service Executive (Mumbai)
🏢 Impact Infotech
📍 Mumbai

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: customer service executive (mumbai) / mumbai