SME Care Private Limited is looking for a confident and courteous Customer Relationship Manager (CRM) who can communicate effectively with clients, collect feedback, maintain relationships, and ensure timely follow-ups.
Key Responsibilities
- Call existing clients for regular feedback and follow-up
- Understand client concerns and coordinate with the internal team
- Maintain records of client conversations and feedback
- Follow up on pending client requirements
- Ensure clients receive timely responses
- Update daily calling and feedback reports
- Maintain skilled and polite communication with clients
- Escalate important issues to management
Candidate Requirements
- Excellent Hindi and good English communication
- Strong telephonic communication skills
- Confident, polite and patient while speaking with clients
- Basic computer knowledge
- Basic Excel / Google Sheets knowledge preferred
- Good follow-up and coordination skills
- Previous experience in CRM, telecalling, customer service or client coordination preferred
Experience: 1–4 years preferred Joining: Immediate / within 7 days preferred
Apply if you are comfortable handling regular client calls, follow-ups and feedback independently.
Pay: ₹12,000.00 - ₹15,000.00 per month
Work Location: In person
📌 Customer Relationship Manager (CRM) (Nagpur)
🏢 SME Care P
📍 Nagpur
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