Job Summary A growing business / client assignment is looking for a Customer Relationship Manager - BFSI based in Delhi NCR. The role involves understanding customer requirements, explaining relevant financial products or services, maintaining a structured pipeline and building relationships over time. Depending on the assignment, there may also be branch, field, partner or portfolio responsibilities and regular performance reporting.
Customer-facing sales or relationship experience is helpful, while relevant experience from other industries will also be considered. The successful candidate will be expected to take ownership of follow-ups, communicate clearly and contribute beyond simply completing assigned calls or tasks. The expected experience range is 3-7 years; strong candidates with closely relevant experience may also be considered.
Candidates from other industries are encouraged to apply where their customer-facing, sales or relationship experience is relevant.
Responsibilities
- Understanding customer requirements
- Explaining relevant financial products or services
- Maintaining a structured pipeline
- Building relationships over time
- Depending on the assignment, there may also be branch, field, partner or portfolio responsibilities and regular performance reporting
- Customer-facing sales or relationship experience is useful, while relevant experience from other industries will also be considered
- The successful candidate will be expected to take ownership of follow-ups, communicate clearly and contribute beyond simply completing assigned calls or tasks
Qualifications
- The expected experience range is 3-7 years; strong candidates with closely relevant experience may also be considered
- Candidates from other industries are encouraged to apply where their customer-facing, sales or relationship experience is relevant