Customer Relationship Executive (India)

Customer Relationship Executive (India)

02 Oct
|
Truvia Solutions
|
India

02 Oct

Truvia Solutions

India

Greetings from Truvia Solutions Pvt ltd

Please find the below JD

– Pre-Sales Telecaller

Client: StudyMEDIC

Position: Pre-Sales Telecaller

Experience: 1 Year

Location: Bangalore

Employment Type: Full time

Joining: Immediate Joiners Preferred

Industry: EdTech / Medical Education

About StudyMEDIC

StudyMEDIC is a medical education and EdTech platform providing digital learning solutions, exam preparation resources, and educational content for medical students and professionals.

Job Summary

We are looking for an enthusiastic and result-oriented Pre-Sales Telecaller to join the StudyMEDIC team. The candidate will be responsible for connecting with prospective students/customers, understanding their requirements, explaining StudyMEDIC's courses and learning solutions, and generating qualified leads for the sales team.

Key Responsibilities

- Make outbound calls to prospective students and leads.
- Understand customer/student requirements and provide relevant course information.
- Explain StudyMEDIC programs, features, benefits, and enrollment process.
- Generate and qualify leads through telephonic conversations.
- Follow up with interested prospects and maintain regular communication.
- Maintain accurate records of calls, leads, follow-ups, and conversions.
- Coordinate with the sales team to ensure smooth lead handover.




- Achieve daily and monthly calling and lead-generation targets.
- Handle basic customer queries and provide appropriate information.
- Maintain a professional and customer-friendly approach during all interactions.

Requirements

- Minimum 1 year of experience in telecalling, pre-sales, inside sales, or customer engagement.
- Excellent communication skills in English.
- Knowledge of Kannada/Hindi/Telugu will be an added advantage.
- Good convincing, negotiation, and interpersonal skills.
- Comfortable making a high volume of outbound calls.
- Target-oriented and self-motivated.
- Basic computer knowledge and familiarity with CRM tools.
- Prior experience in EdTech, Education, Healthcare, or Medical Education will be preferred.
- Immediate joiners or candidates with a very short notice period are preferred.

Key Skills

- Telecalling & Lead Generation
- Pre-Sales / Inside Sales
- Customer Relationship Management
- Follow-up & Conversion
- Communication & Convincing Skills
- Target Orientation
- CRM & Basic MS Office

What We Offer

- Opportunity to work with a growing Medical EdTech brand.
- Professional and growth-oriented work environment.
- Performance-based career growth opportunities.
- Exposure to the medical education and EdTech industry.

Pay: ₹18,000.00 - ₹23,000.00 per month

Work Location: Remote

📌 Customer Relationship Executive (India)
🏢 Truvia Solutions
📍 India

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: customer relationship executive (india) / india